OzCAD Australian Vectorworks Distributors

Technical Support

Fields marked with an * are mandatory and must be completed.

  1. 1. Your Details
  2. 2. Vectorworks Information
  3. 3. Computer Information
  4. 4. Problem Details
  5. 5. Problem Description

Your Details

The follwing errors were found:

Please include your area code

Vectorworks Information

The follwing errors were found:

The Vectorworks License Code is the last six characters of the serial number.

Vectorworks Service Select is our software maintenance program.

To determine the Application Version and License Code, choose About Vectorworks from the Vectorworks menu at the left hand end of the Vectorworks menu bar.

Computer Information

The follwing errors were found:

Macintosh OS X

To determine the operating system version, processor, processor speed or installed RAM, choose About This Mac from the Apple menu in the top left corner of the screen.

Windows XP, Vista, 7, 8, 10

To determine the operating system version, processor, processor speed or installed RAM, go to the System Control Panel.

Problem Details

The follwing errors were found:

Things I have tried to resolve the problem*

Problem Description

The follwing errors were found:

A brief subject of the problem you are experiencing. For example: Viewport Updating, Printing Problem, Selection Handles Missing, License Activation Problem, Import DWG Question, etc.

Use this section to upload any required screenshots or files. Accepted file types are PDF, VWX, ZIP, JPG, TIF, PNG, BMP and DOC. You may upload a maximum of three files, each being no larger than 8MB. Please ZIP any Vectorworks file that is over 5MB in size. This will ensure its integrity and get to us more quickly.

If your file is larger than 8MB and you are able to load this into a publicly accessible location, for example using Dropbox, WeTransfer, OneDrive, etc, please provide us with a URL to download your file that does not require a login.